SHIPPING POLICY

All Inka.nu orders are sent via Australia Post.

Standard postage cost is $8.95 per order & takes 1-5 business days to deliver. The option of priority shipping is also available at checkout for $12.95 per order which will rush your order to 1-2 day delivery.

FREE POSTAGE: For all orders made within Australia that are over $100 

We do ship internationally as well. For international orders the following shipping fees apply.

           New Zealand:  Standard shipping cost is $12.00  (6-10 days delivery time)

                              Priority shipping cost is $25.00 (4-5 days delivery time)

International shipping: Standard shipping cost is $16.00 (10-15 days delivery time)

                                 Priority shipping cost is $35.00 (4-7 days delivery time)

 Note that each country has its own customs rules for international orders, so please ensure to familarise yourself with your own countries customs policies. We will NOT be responsible for any additional fees upon arrival. Customs may also further delay a package for 5-10 days which is out if our control.

 

Orders placed over the weekend will be sent on the following Monday (or following business day if it falls on a public holiday).

  Please keep in mind that all Inka.nu headwear is handmade. We aim to have all orders made & dispatched within 3-5 business days. We appreciate your patience :)

RETURN POLICY

If you order the wrong size/ if the size doesn't fit your bub we do offer returns-for exchange purposes only.

 We understand that baby brain is a thing so if for some reason you do need to return the item for a different size or style then we don't have any problems providing an exchange on your purchase. However we don't offer refunds. 

If you choose to exchange for an item of greater value then the difference is to be paid at the time of the exchange or if the item is of lesser value then a credit note for the difference will be issued.

All credit notes are valid for 1 year.

PAYMENT METHOD

We accept Payments via Credit card or Paypal. 

We are endeavouring to add after pay to the payment options & hope to have this option of payment up & running in the near future.

All orders are processed in AUD so if you are purchasing from overseas please keep this in mind.

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@ 2019 - Inka.Nu

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